Getting Credits Back When Removing Competitors
Rosters shrink. Injuries, schedule conflicts, a dojo that cancels its trip — competitors you already approved won't all show up. The credit system is symmetric about it: what an approval deducted, the removal gives back.
Refunds are automatic
There is no refund request form and no button to remember. The moment an approved competitor is unapproved or deleted, one credit is returned to your balance and a Refund entry appears in your transaction history referencing that registration. If it was deducted, it comes back.
When a refund triggers
- Unapproving a competitor — moving them from approved back to pending. The refund lands immediately; if you re-approve them later, a fresh credit is deducted then.
- Deleting an approved competitor's registration — the deduction is reversed as part of the removal.
- Bulk operations — unapproving several competitors refunds one credit each, itemized in the history.
Pending and declined competitors never consumed a credit, so removing them moves nothing.
When removal is blocked
Started brackets protect their competitors. A competitor whose division bracket already has recorded results can't be unapproved — that would corrupt a live bracket. This is the bracket guard at work. If you genuinely must remove them mid-event, reset the affected bracket (clearing its results) first.
Deleting an approved competitor is also deliberately a two-step process — unapprove first (refund happens here), then delete — so an active entry can't vanish on one accidental click.
What credit refunds are not
Credits are the currency between you and Taikai App. They're separate from the entry fees competitors paid you:
- Competitor entry fees — whether a withdrawing competitor gets their registration fee back is your tournament's policy, handled between you and them.
- Credit pack purchases — packs aren't reversed when individual competitors drop; the refunded credits simply return to your balance for future use, and since credits never expire, they're never wasted.
Practical effect: your net credit spend for a tournament equals the number of competitors who remain approved at the end — no-shows you removed cost you nothing.